How I Would Check My Team Earnings

When several kinds of amounts appear in an account, I would first work out what each amount represents. That makes it easier to understand a reward and to ask a useful question if something needs checking.

A deposit is money added to an account. Personal commission comes from your own eligible task activity. Team earnings are calculated from eligible members' personal commissions using the rates for your rank and their layer. Campaign rewards have their own conditions, such as a qualifying deposit or rank milestone.

Choose one period to examine. If you are checking yesterday, compare the records that belong to yesterday and check the platform's settlement timing. A pending amount and a settled amount may describe different stages of the same process.

Next, look at the relevant team activity. For an eligible commission record, the calculation uses the member's personal commission multiplied by the rate that applies to your rank and their layer. Check which members, layers, and rates qualify under the current rules.

A referral's deposit can matter for eligibility or for a separate campaign. For task-based team earnings, the relevant starting amount is the eligible personal commission they generated. Keeping those categories clear helps you compare the right figures.

You can then add together the eligible team earnings for the period. Check the dates and statuses as well as the amounts. If your total differs from the platform record, note exactly which entry you want explained.

When asking support, include the relevant transaction or record reference, the period, and your question. Share only the information needed to investigate. A precise example is easier to review than a message saying the whole total looks wrong.

For your first check, choose one settled entry and trace how it was calculated. Once that makes sense, use the same approach to understand the rest of the period.