Ethan’s Match Journal
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Team growth · Part 04 of 10

A Simple Way to Stay in Touch During the First Week

Keep the first few check-ins useful by asking one clear question and listening to the answer.

The first few days give a new member a chance to build useful habits. They also give you a chance to learn how much help that person needs. I would keep the contact friendly and focus on one small question at a time.

Start after you have shown them the basics. Ask whether they can find the relevant instructions, understand what a task involves, and know where to ask for help. Give them room to answer in their own words. A short conversation can reveal more than sending another long guide.

A day or two later, ask what they have tried. Perhaps they have read the guide but still feel unsure about one step. Perhaps they know the process and have simply been busy. Their answer should shape your next conversation.

When someone gets stuck, work through that specific question together. You can point them to the current instructions and explain unfamiliar words. Let them complete the action on their own account so they gain confidence doing it.

Later in the week, ask whether they could explain the same step to someone else. This is a gentle way to see what they understand. If an explanation is unclear, return to that part of the guide together.

You can keep a small private note of what help you agreed to provide and when to check in again. Keep it simple and respect any request to pause. Different people will move at different speeds.

Before the week ends, ask what they can now do without help. That answer gives you a useful place to begin your next conversation. Choose one member and ask which part of getting started still feels unclear.